Effective Telephoning builds learners' confidence in making and receiving calls in English.
The ten free-standing units focus on a range of skills such as preparing and structuring a call, dealing with messages and answerphones, and responding to situations in the most appropriate way.
The calls take place between an American and a British company, presenting learners with a variety of language models and business styles.
- Product Dimensions : 7.5 x 0.6 x 5.3 inches; 4 ounces
- Media Format : NTSC, Student Edition, Teacher's Edition
- Run time : 35 minutes
- Release date : October 5, 2008
- Studio : Oxford University Press
- Number of discs : 1
